- Estonia built one of the world’s most advanced digital society long before the COVID-19 pandemic, providing services such as electronic voting, online learning in schools, digital bureaucracy and healthcare.
- When the coronavirus crisis struck, this investment paid off as Estonia’s digital public services continued mostly uninterrupted.
- Public-private partnership and trust in public institutions are the secret of Estonia’s success. Citizens embraced the digital revolution because it was transparent, fair and to the benefit of all.
Jana Silaškova – Masao Takahashi