The next wave of consumer advocacy (WEF)

  • Consumer rights developed thanks to grass-roots networks putting pressure on companies.
  • Today they cover treatment and protection of the consumer experience, as well as the safety and sustainability of our health and environment.
  • Consumer advocacy can play a role in instigating the changes required to tackle the climate crisis.

https://www.weforum.org/agenda/2020/01/next-wave-consumer-advocacy/

 – Director-General, Consumers International

 – Head of Digital Change, Consumers International

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